At Martins Roof SRL, we are committed to providing reliable roofing and renovation services with high standards of workmanship and customer satisfaction. This Warranty Policy outlines the terms and conditions of warranty coverage for our services.

Business Information

Business Name: Martins Roof SRL
Email: [email protected]

1. Services Covered

This warranty policy applies to the following services provided by Martins Roof SRL:

• Roof Installation
• Roof Replacement
• Building Renovation
• Roof Repair & Leak Repair
• Emergency Services

2. Workmanship Warranty

Martins Roof SRL offers a workmanship warranty on eligible completed projects to ensure all work is carried out according to professional industry standards.

Coverage Includes:

• Installation defects caused by workmanship errors
• Roofing issues directly resulting from services performed by our team
• Repair defects related to covered roofing work
• Leak issues caused by improper installation or repair

Warranty Period:

• Roof Installation: 5 years from completion date
• Roof Replacement: 5 years from completion date
• Building Renovation: 2 years from completion date
• Roof Repair & Leak Repair: 12 months from completion date
• Emergency Services: 90 days for repair-related workmanship only

3. Material Warranty

Materials used during roofing or renovation projects may be covered separately by manufacturer warranties. Coverage periods and conditions are determined solely by the respective manufacturers.

Martins Roof SRL may assist customers with reasonable support in processing manufacturer warranty claims when applicable.

4. Warranty Exclusions

This warranty does not cover damages or issues resulting from:

• Severe weather conditions, storms, hail, floods, or lightning
• Fire, accidents, vandalism, or misuse
• Structural movement, settlement, or pre-existing defects
• Improper maintenance or neglect
• Unauthorized modifications or repairs by third parties
• Normal wear and tear over time
• Pest or animal damage

5. Customer Responsibilities

To maintain warranty eligibility, customers are responsible for:

• Performing routine maintenance and inspections
• Promptly reporting leaks or roofing concerns
• Keeping drainage systems and gutters clear
• Avoiding unauthorized alterations or repairs

6. Warranty Claim Procedure

To request warranty service, customers should contact Martins Roof SRL with:

• Customer name and contact details
• Property address
• Description of the issue
• Supporting photographs if available
• Copy of the original invoice or service agreement

Contact Information

Email: [email protected]

After reviewing the claim, Martins Roof SRL may schedule an inspection to determine warranty eligibility.

7. Limitation of Liability

Martins Roof SRL’s responsibility under this warranty is limited to the repair or replacement of defective workmanship at our discretion. We are not liable for indirect, incidental, or consequential damages.

8. Transferability

This warranty is non-transferable unless approved in writing by Martins Roof SRL.

9. Policy Changes

Martins Roof SRL reserves the right to modify or update this Warranty Policy at any time without prior notice.