Martins Roofsrl

Refund & Payment Terms

At Martins Roof SRL, we are committed to providing transparent pricing, professional service, and fair payment practices. By using our services, customers agree to the following Refund & Payment Terms.

Business Information

Business Name: Martins Roof SRL
Email: [email protected]


1. Services Covered

These Refund & Payment Terms apply to the following services provided by Martins Roof SRL:

  • Roof Installation
  • Roof Replacement
  • Building Renovation
  • Roof Repair & Leak Repair
  • Emergency Services

2. Estimates & Quotations

All estimates and quotations provided by Martins Roof SRL are based on the information available at the time of inspection and may be subject to changes due to:

  • Material price fluctuations
  • Additional labor requirements
  • Hidden structural issues
  • Changes requested by the customer

Written approval may be required for any revised pricing.


3. Payment Terms

Deposits

A deposit may be required before work begins. The required deposit amount will be stated in the project agreement or quotation.

Progress Payments

For larger projects, progress payments may be scheduled throughout the duration of the work.

Final Payment

The remaining balance is due immediately upon project completion unless otherwise agreed in writing.

Accepted Payment Methods

We may accept:

  • Bank transfer
  • Credit/debit cards
  • Cash
  • Other approved payment methods

4. Late Payments

Late or unpaid invoices may result in:

  • Delays or suspension of ongoing work
  • Additional late fees where permitted by law
  • Collection actions for unpaid balances

Martins Roof SRL reserves the right to recover any reasonable collection costs associated with overdue payments.


5. Refund Policy

Deposits

Deposits are generally non-refundable once:

  • Materials have been ordered
  • Scheduling has been confirmed
  • Project preparation or work has started

Completed Services

Refunds are not typically issued for completed services unless:

  • The work was not performed as agreed
  • A verified workmanship issue exists
  • Martins Roof SRL approves a refund in writing

Partial Refunds

Partial refunds may be considered when:

  • Work is partially completed
  • Materials remain unused
  • Both parties agree to a revised settlement

6. Cancellation Policy

Customers who wish to cancel services should notify Martins Roof SRL as early as possible.

Cancellation Charges

Cancellation fees may apply if:

  • Materials were specially ordered
  • Labor or subcontractors were scheduled
  • Emergency service dispatch has already occurred

Any applicable fees will be communicated clearly to the customer.


7. Emergency Services

Emergency roofing services often require immediate scheduling, labor allocation, and material preparation.

For this reason, emergency service fees are generally non-refundable once work has commenced.


8. Additional Work & Change Orders

Any services requested outside the original agreement may result in additional charges.

All change orders should be approved before additional work is performed.


9. Limitation of Liability

Martins Roof SRL is not responsible for delays, damages, or additional costs caused by:

  • Weather conditions
  • Supplier or shipping delays
  • Hidden structural defects
  • Events beyond our reasonable control

10. Billing Disputes

Customers with billing concerns should contact Martins Roof SRL promptly to seek a fair and timely resolution.

Contact Information

Email: [email protected]


11. Policy Updates

Martins Roof SRL reserves the right to update or modify these Refund & Payment Terms at any time without prior notice.